Industry leaders are highlighting trends that are shaping the future of home services, all signs point to a platform like Shipshape.

In ServiceTitan’s 12 Market Trends Expected to Heat Up in 2024, we took note of several of the findings:

#6: The “Internet of Things” isn’t going away - “Today, it’s estimated that more than 14 million homes in the U.S. use “smart home” or "smart technology" devices and products — and that number is only expected to grow". What is smarter than a check-engine light for all the maintenance equipment in the home?

#7: A double meaning for “going green” - “More and more consumers express concerns about the environmental impact of the products and services they buy. They’re often willing to pay more for the sustainability of options that are more environmentally friendly than others, whether in new building projects or retrofits”. Give customers the ability to know their homes numbers and improve their home efficiency score!

#8: Personal touch is now a must-have: - “A State of Global Customer Service survey found 78% of younger consumers expect customer service reps to know their purchase history and contact information as soon as they start speaking to one another”. What is more personal that an app with all your customers service history and performance analytics for their installed systems, all centralized within your co-branded app?

#12: Maintenance future trends get smarter: “Smartphones, smart homes, and smart maintenance systems are in demand more than ever“. A monitored project is the new standard in maintenance.