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About Shipshape

Making Homes Smart Enough to Take Care of Themselves.

Shipshape is the intelligent home management platform that connects homeowners, service professionals, and the technology they trust into one AI intelligence layer.

2020founded|150+service pros|42states|Austin,TX

Our Story

The insight that started everything.

After a service visit, the relationship disappears. No follow-up, no record, no digital connection. The contractor forgets the customer. The customer forgets the contractor. And the homeowner is left managing their most important asset with almost no information.

Alexander Linn was a product specialist on Salesforce’s Einstein AI team, helping companies unlock their data with AI. He left with a simple question: why does AI power trillion-dollar enterprises but do nothing for the place people actually live? He founded Shipshape in 2020 to build the platform that connects homeowners and service professionals, and makes homes safe, reliable, and efficient. Not someday. Now.

Alexander Linn, Founder & CEO of Shipshape

Alexander Linn

Founder & CEO

“Why are our homes still causing financial, health, and energy disasters? If we can build rockets to go to Mars and self-driving cars, we can make our homes reliable and efficient.”
Aerial view of a connected neighborhood — the Shipshape vision
Our Values

What We Believe

Homeowners deserve proactive care.

You deserve to know what’s in your home, what’s been serviced, and what needs attention before something breaks. That’s not a luxury. It’s the standard.

Service professionals deserve loyal customers.

Service professionals build trust one visit at a time. They deserve a platform that preserves it between visits, not one that watches it fade.

Technology should work for people, not against them.

Shipshape operates quietly and only surfaces when it genuinely matters. No learning curve. Just a home that knows itself.

Shipshape pioneered intelligent home management, a proactive approach that turns one-time service visits into lasting, data-driven relationships between homeowners and the pros they trust.

The Team

The People Behind Shipshape

A focused team building at the intersection of home services, IoT, and AI. We hire people who care deeply about the problem, not just the technology.

Alexander Linn

Alexander Linn

Founder & CEO

Founded Shipshape in 2020 after Salesforce's Einstein AI team. Grew up around building science at Greensleeves, the ASHRAE award winning geothermal company led by his father. Previously co-founded System73, acquired by PE.

Vitalii Kapluik

Vitalii Kapluik

CTO

Builds the intelligent infrastructure powering Shipshape's real-time insights. Brings experience from Epam and Kyiv Polytechnic Institute, specializing in scalable data systems and ML models for predictive home maintenance.

Ryan Dalton

Ryan Dalton

Co-founder & CRO

Leads Shipshape's growth strategy, bridging innovation with operational scale. Draws on experience from Goldman Sachs, Pimco, Optiver, and Green Street, where he scaled revenue across fintech and proptech platforms.

Liam Broza

Liam Broza

Senior Engineer & Director of AI Product

A multi-exit founder working at the intersection of AI, XR, IoT, and data privacy. Co-founded Ethereal Engine, acquired by Infinite Reality in 2024, and created Ops Buddy, one of the first Alexa for Business skills.

Mykola Sedletskyi

Mykola Sedletskyi

Founding Engineer, Front-End Lead

Leads front-end at Shipshape, focusing on scalable UI for web and mobile. Mentors teams and drives exceptional user experiences. Also a homeowner in Atlanta, GA, where he uses Shipshape to care for his four-bedroom home.

Austin Bell

Austin Bell

Director of Dealer Success

Bridges the gap between smart tech and real-world results, equipping homeowners and dealers with the tools they need to thrive. Brings experience from Vivint, where he led high-touch customer programs at scale.

Arthur Key

Arthur Key

Lead Home Assistant

Brings years of tech support wisdom and homeowner grit to the Shipshape frontline. Formerly with Apple Support, he has built a reputation for making complex systems feel simple and empowering for every customer.

Vitalii Mykhail

Vitalii Mykhail

Product Designer

Focused on end-to-end design, from research and UX to UI and branding, creating cohesive user-centered experiences across web and mobile. Crafts interfaces that align brand voice with everyday usability.

Roman Poltavskiy

Roman Poltavskiy

Salesforce Dev & Admin

Specializes in Salesforce configuration, system integration, and building user-focused solutions like Dealer Communities and Help Centers. Bridges back-end logic with the day-to-day workflows that keep teams shipping.

Mykola Dokashenko

Mykola Dokashenko

React-native Developer

Experienced mobile engineer specializing in React Native, JavaScript, and TypeScript. Builds cross-platform applications that feel native on iOS and Android, focused on performance, smooth animations, and clean architecture.

Michael Linn

Michael Linn

Advisor

Brings decades of experience scaling technology companies and deep expertise in building science. As CEO of Greensleeves, led ASHRAE award-winning geothermal tech. Previously EVP at Solomon Software, acquired by Microsoft.

Bob Tetenbaum

Bob Tetenbaum

CMO

Brings decades of marketing leadership to Shipshape, drawing on experience as a founder who built and sold a company for ~$200M. Wharton educated, he has served as part-time CMO for multiple growth-stage companies.

Backed By & Partnered With

Alabama PowerThe Unico SystemAeotec
Service pro reviewing the Shipshape app with a homeowner

Your home deserves better. So do you.

Your home is your biggest investment. Shipshape helps you protect it with real data, real alerts, and a real service network.

Free Home Health Assessment
150+ certified service pros
24/7 monitoring with smart alerts
Plans from $12/mo, no contracts
4.8 on App Store
|150+ service pros across 42 states