Shipshape is the intelligent home management platform that catches home problems before they cost thousands. Using AI-powered 24/7 monitoring, snap-on sensors, and a network of 150+ certified service professionals across 42 states, Shipshape turns one-time service visits into lasting relationships. Homeowners get a Home Health Score, proactive alerts, and one-tap scheduling with their trusted pro. Service professionals get close-rate lifts of 5-7 points, 25% better customer retention, and 60-80% homeowner activation rates.
Grow your maintenance base.
Give your homeowners agents that keep them ahead of every repair, and become the trusted advisor they keep coming back to. One-time jobs turn into a renewing membership base.
Two-way with ServiceTitan, Salesforce, and your stack • Live in 2 to 4 weeks • Start with no hardware, we drive the upgrades
Homeowner? Get your home on Shipshape today, with a certified pro behind it. Learn more
Shops in 42 states already run on Shipshape. 150+ pros and counting.
Most of what happens to a home
happens between visits.
You see the customer twice a year. In between, Shipshape keeps the homeowner engaged on their home’s real status, so when something changes they know, and reconnecting with you is one tap. Start with the equipment reporting itself. Add sensors to the homes that warrant it, and we do that selling for you.
Agents that work every home between visits.
ServiceTitan records what you did. Shipshape records what the home is, and puts agents on every home that keep the homeowner engaged and connected back to you, on real data, between every visit.
Track
Agents keep every home’s equipment, age, and history current on real data, so everything runs on what is actually true.
Notify
The homeowner hears what needs attention early, with a clear status, so they stay ahead of their home instead of reacting to it.
Reconnect
One tap puts the homeowner back in touch with the pro they already trust. No phone tag, no shopping around.
Book
The job lands on your schedule with full history attached. A better experience for them, the next renewal for you.
A bridge between the homeowner and the pro they trust, built on real data and running 24/7 at no marginal cost. The job closes, the record updates, and the loop starts again.
A pro your customers never leave.
A home that finally makes sense.
Shipshape is one platform with three things both sides love. The pro delivers them. The homeowner lives in them.
The Home Health Report
A clear 0-to-100 score and real insights on every system, its age, and its condition.
For your customer
Finally know what is happening in your home, and what to handle next.
For your shop
Walk in with a diagnostic, not a sales pitch. Close on evidence, and own the record.
The App and SAM
A home app with SAM, an assistant that answers questions, flags what needs attention, and books your pro in a tap.
For your customer
Get notified early, ask anything, and book service without the phone tag.
For your shop
Your brand on their phone, and the call comes back to you.
Integrated Monitoring
Snap-on sensors and integrations that watch the systems that matter, around the clock.
For your customer
Round-the-clock peace of mind on water, climate, and equipment.
For your shop
We market the upgrade, the homeowner pays for it, and you install it on a visit you were already making.
The work you already do, worth more.
Close rate
Stand out at the kitchen table.
Your tech shows up with evidence, not a paper quote, a Home Health Score the homeowner can see and trust. GMs feel the close-rate difference inside the first 30 days.
CAC defense
Win back the customers you already paid for.
You already paid to acquire your dormant book. Shipshape keeps the relationship alive between visits, so the next job comes to you, not whoever advertised last.
Maintenance base
Grow your maintenance base.
Agreements renew because something actually happens between visits. Retention compounds instead of resetting at the kitchen table every year.
Works with the tools you already run. Live in 2 to 4 weeks.
ServiceTitan records what you did. Shipshape records what the home is. Your customer records, equipment, and service history stay in step, job notes and scans post back. Nothing to replace, nothing to re-key. Most shops run a pilot with one top closer, prove the lift, then roll out. No new comp plan, no retraining.
You don’t have to sell the hardware.
Monitoring is a professional product, so we never sell around you. But we do the marketing, and the homeowner pays. Your shop gets the connected home.
We generate it
The upgrade gets marketed for you.
Homeowners see what their home needs in the app and on the web, and can act on it the moment they care. No pitch for your tech to memorize, no price book to argue with.
They pay for it
The homeowner buys the hardware.
It never lands on your P&L and it never sits in your warehouse. You are not fronting equipment to find out whether the customer wanted it.
You get the home
It shows up on your dashboard.
However the hardware arrives, the home routes to the certified pro covering that area. You get the alerts, the history, and the service calls that follow.
The consumer brands hand a homeowner a box and wish them luck. The alarm platforms take the customer and rent them back to you. Shipshape does neither. Every home we bring online comes attached to the pro who covers it.
Educate the homeowner,
and they never leave.
Everyone is reaching for your homeowner, the OEMs, the warranty players, whoever advertised last. You keep them by being the one who taught them what their home needs. Hand them the score, the agents, and the report, and every visit makes you more useful, not more forgettable. Do the job that well and they come back, and bring the neighbors.
“Do what you do so well that they’ll want to see it again and bring their friends.”
“It enhances me as a trusted advisor to my customers.”
Lee Ramey
Mold & Mildew Solutions
Running today across multi-brand operators.
Redwood Services
Multi-brand platform deployment
The Shipshape playbook, white-label app, integrations, and tech training, deployed brand by brand across the portfolio.
Five Star Home Services
200+ technicians, Dayton OH
“Before Shipshape, we’d do great work and then not hear from a customer for two years. Now they’re engaged year-round.”
Christian, CEO
Environment Masters
Redwood Services portfolio
“Shipshape changed the relationship we have with homeowners. We’re not just fixing things anymore, we’re their go-to team.”
Ben, General Manager
150+
Service pros
42
States covered
4.8
App Store rating
24/7
Always-on intelligence
See it on your own
book of homes.
15 minutes. We'll pull up a real assessment, the membership economics, and how it fits your stack, live.
Homeowner?
Know your home’s health, before it’s a problem.
Your pro sets it up, you get the Score.
What operators ask before they start
Straight answers on techs, ServiceTitan, cost, and how fast a shop goes live.
The Home Intelligence Brief
Guides, whitepapers, and expert articles on proactive home maintenance and growing your service business.
