Report a Problem Effortlessly
Request Services with Confidence
Get Expert Advice on Home Maintenance
Quickly report problems with your home appliances and systems. Sam ensures issues are documented and addressed without hassle.
Connect with trusted service providers instantly for repairs or maintenance, all through Sam’s intelligent interface.
Receive answers to your questions about home maintenance and appliance care, tailored to your specific needs.
Log problems with your home systems, and let Sam or a live agent assist you. For example, detect a water leak, document the issue, and instantly connect with a plumber to prevent damage—and more for other unexpected home emergencies.
Easily schedule repairs or maintenance with trusted service providers through Sam. For instance, book a technician to fix a broken HVAC system, schedule an annual inspection for your furnace, or request routine servicing for your water heater—all from one convenient platform.
Receive personalized answers about maintaining appliances and home systems directly from Sam. Learn how to improve energy efficiency, extend the lifespan of your washing machine, set up optimal schedules for your thermostat, and more tailored insights to suit your home’s needs.
Sam can help you report home issues, request services, transfer questions to a live agent, and get answers about maintaining your appliances and home systems.
Sam logs issues like leaks, power outages, or system malfunctions and connects you with service providers or live agents for quick solutions.
Download the Shipshape App, sign in to your account, and Sam will be ready to assist you as a chat feature on the bottom-right of your screen.
Yes, Sam allows you to transfer your queries to a live agent if you need further assistance.