Meet Sam
Your Trusted AI Home Assistant

Report a Problem Effortlessly

Request Services with Confidence

Get Expert Advice on Home Maintenance

EXPLORE FEATURES

Report Issues Seamlessly

Quickly report problems with your home appliances and systems. Sam ensures issues are documented and addressed without hassle.

Request Professional Services

Connect with trusted service providers instantly for repairs or maintenance, all through Sam’s intelligent interface.

Get Expert Home Care Advice

Receive answers to your questions about home maintenance and appliance care, tailored to your specific needs.

Report Issues Seamlessly

Log problems with your home systems, and let Sam or a live agent assist you. For example, detect a water leak, document the issue, and instantly connect with a plumber to prevent damage—and more for other unexpected home emergencies.

Request Professional Services

Easily schedule repairs or maintenance with trusted service providers through Sam. For instance, book a technician to fix a broken HVAC system, schedule an annual inspection for your furnace, or request routine servicing for your water heater—all from one convenient platform.

Get Expert Home Care Advice

Receive personalized answers about maintaining appliances and home systems directly from Sam. Learn how to improve energy efficiency, extend the lifespan of your washing machine, set up optimal schedules for your thermostat, and more tailored insights to suit your home’s needs.

Ask Sam Anything Personalized Home Assistant

Try the app for free today!

Ask Sam Anything Personalized Home Assistant

Try the app for free today!

Frequently Asked Questions

What can I use Sam for?

Sam can help you report home issues, request services, transfer questions to a live agent, and get answers about maintaining your appliances and home systems.

How does Sam assist with reporting problems?

Sam logs issues like leaks, power outages, or system malfunctions and connects you with service providers or live agents for quick solutions.

How do I set up Sam Assistant in the Shipshape App?

Download the Shipshape App, sign in to your account, and Sam will be ready to assist you as a chat feature on the bottom-right of your screen.

Can I speak to a live agent through Sam?

Yes, Sam allows you to transfer your queries to a live agent if you need further assistance.