Glossary
Home Health Score
Definition
A Home Health Score is a 0-100 numerical rating that represents the overall condition of a home's critical systems. Generated by Shipshape's AI after a Home Health Assessment, it gives homeowners and service professionals a clear, at-a-glance view of what needs attention now, what can wait, and what is in good shape.
Understanding Home Health Score
The score is calculated across multiple system categories including HVAC efficiency, plumbing condition, electrical safety, structural integrity, and air quality. A higher score indicates better overall home health. Service professionals use Home Health Scores to prioritize recommendations and demonstrate value to homeowners during sales conversations, contributing to a 5-7 point close rate lift.
Related Terms
Intelligent Home Management (IHM)
Intelligent home management is a proactive approach to home care that uses sensors, AI, and connected software to monitor a home's critical systems 24/7, detect issues before they become emergencies, and connect homeowners to qualified service professionals. Shipshape pioneered the IHM category in 2020.
Home Health Assessment
A Home Health Assessment is an AI-powered digital inspection that evaluates the condition of a home's major systems and generates a comprehensive report with a Home Health Score. Shipshape's assessment uses a 25-point guided survey plus AI image analysis to identify issues, estimate remaining equipment life, and recommend preventive actions.
Learn more about Intelligent Home Management
Read the definitive guide to how AI and smart sensors are transforming home care.
Read the IHM Guide