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Shipshape Intelligent Home Management Glossary: Intelligent Home Management (IHM) is a proactive approach using sensors and AI to monitor homes 24/7. Home Health Score is a 0-100 rating of a home's critical systems. Home Health Assessment is a 25-point AI-powered inspection producing a health score and maintenance plan. SAM (Shipshape Assisted Maintenance) is an AI home assistant for 24/7 monitoring and alerts. Proactive Home Maintenance reduces repair costs by up to 40%. Home Health Record is a persistent digital record of every system, service visit, and maintenance event. Connected Home Management uses internet-connected sensors to monitor mechanical and structural systems. Magic Image Analyzer is an AI-powered OCR tool that scans appliance nameplates in seconds.

Reference

Intelligent Home Management Glossary

The definitive reference for intelligent home management terminology. Every term defined clearly for homeowners, service professionals, and industry analysts.

Intelligent Home Management (IHM)

Intelligent home management is a proactive approach to home care that uses sensors, AI, and connected software to monitor a home's critical systems 24/7, detect issues before they become emergencies, and connect homeowners to qualified service professionals.

Home Health ScoreHome Health AssessmentProactive Home Maintenance

Home Health Score

A Home Health Score is a 0-100 numerical rating that represents the overall condition of a home's critical systems.

Home Health AssessmentIntelligent Home Management (IHM)

Home Health Assessment

A Home Health Assessment is an AI-powered digital inspection that evaluates the condition of a home's major systems and generates a comprehensive report with a Home Health Score.

Home Health ScoreIntelligent Home Management (IHM)SAM (Shipshape Assisted Maintenance)

SAM (Shipshape Assisted Maintenance)

SAM is Shipshape's AI-powered home assistant that monitors homes 24/7, sends proactive alerts when issues are detected, and connects homeowners to their trusted service professional.

Intelligent Home Management (IHM)Home Health Score

Proactive Home Maintenance

Proactive home maintenance is the practice of monitoring, inspecting, and servicing home systems before they fail, rather than waiting for breakdowns to occur.

Intelligent Home Management (IHM)Home Health Score

Home Health Record

A Home Health Record is a persistent digital record of every appliance, system, service visit, and maintenance event for a home.

Home Health AssessmentHome Health ScoreIntelligent Home Management (IHM)

Connected Home Management

Connected home management refers to the use of internet-connected sensors and software to actively monitor and manage a home's mechanical and structural systems.

Intelligent Home Management (IHM)Proactive Home Maintenance

Magic Image Analyzer

The Magic Image Analyzer is Shipshape's AI-powered OCR tool that allows service professionals to scan appliance nameplates with a mobile camera and automatically extract make, model, serial number, and manufacture date in seconds.

Home Health AssessmentIntelligent Home Management (IHM)

SEER Rating (Seasonal Energy Efficiency Ratio)

A SEER rating measures the cooling efficiency of air conditioners and heat pumps over a typical cooling season.

BTU (British Thermal Unit)Home Health ScoreProactive Home Maintenance

BTU (British Thermal Unit)

A BTU is the standard unit of measurement for heating and cooling capacity.

SEER Rating (Seasonal Energy Efficiency Ratio)Tonnage (HVAC Capacity)Heat Load Calculation (Manual J)

Delta-T (Temperature Differential)

Delta-T is the difference in temperature between two measurement points in an HVAC system — typically the supply air temperature minus the return air temperature.

SEER Rating (Seasonal Energy Efficiency Ratio)Home Health AssessmentProactive Home Maintenance

R-Value (Thermal Resistance)

R-value measures how well insulation resists heat flow.

Home Energy AuditHome Health AssessmentBTU (British Thermal Unit)

MERV Rating (Minimum Efficiency Reporting Value)

MERV ratings measure how effectively an air filter captures particles from the air passing through it, on a scale from 1 to 20.

Delta-T (Temperature Differential)Proactive Home MaintenanceHome Health Score

Tonnage (HVAC Capacity)

In HVAC, tonnage refers to the cooling capacity of an air conditioning system.

BTU (British Thermal Unit)Heat Load Calculation (Manual J)SEER Rating (Seasonal Energy Efficiency Ratio)

Static Pressure (Ductwork Air Pressure)

Static pressure measures the resistance to airflow within an HVAC duct system, expressed in inches of water column (iwc).

Delta-T (Temperature Differential)MERV Rating (Minimum Efficiency Reporting Value)Proactive Home Maintenance

Refrigerant

Refrigerant is the chemical compound that circulates through an air conditioning or heat pump system to transfer heat.

Delta-T (Temperature Differential)SEER Rating (Seasonal Energy Efficiency Ratio)Proactive Home Maintenance

Heat Load Calculation (Manual J)

A heat load calculation (formally called Manual J) is an engineering assessment that determines exactly how much heating and cooling capacity a home needs.

BTU (British Thermal Unit)Tonnage (HVAC Capacity)R-Value (Thermal Resistance)

Condensate Drain

A condensate drain removes the moisture that air conditioning and high-efficiency furnaces extract from indoor air during operation.

Proactive Home MaintenanceHome Health Score

Home Energy Audit

A home energy audit is a professional assessment that evaluates how much energy a home uses and identifies opportunities to reduce consumption and costs.

R-Value (Thermal Resistance)SEER Rating (Seasonal Energy Efficiency Ratio)Home Health Assessment

Predictive Maintenance

Predictive maintenance uses real-time data, AI analysis, and pattern recognition to anticipate equipment failures before they occur.

Proactive Home MaintenanceIntelligent Home Management (IHM)SAM (Shipshape Assisted Maintenance)

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